Frequently Asked Question
How do I get support and clarifications for my queries?
Last Updated 4 years ago
To help our users of the system and to professionally track all queries related to this site operation from general feedback to problems, there is a dedicated a support portal. Most of the information about how to use the website and frequently asked questions are recorded in the support portal. We recommend to have a search on this portal for an answer to your question and most likely answer to your question might already be here.
If you are unable to find answers your queries/doubts, please raise a Ticket for your queries in the support portal here. We will give an answer to your query within 1 business day (Monday to Friday). For critical issues that impact all users, we will attend the support tickets within 10 hours on all days.
![image](/support/file.php?key=8dzfwr48qslty_vd2n4ts8z6ibyvante&expires=1722124800&signature=f43e92545f85acbe427f4c7cf3bd663a102bd705&id=30)
If you are unable to find answers your queries/doubts, please raise a Ticket for your queries in the support portal here. We will give an answer to your query within 1 business day (Monday to Friday). For critical issues that impact all users, we will attend the support tickets within 10 hours on all days.